Frequently Asked Questions (FAQ)

If your POT by NOIDS is blinking and beeping, it indicates an issue with the connection between the beaker and the device's contact pins. Here are some steps to troubleshoot the problem:

• Clean the Connection Point: Check the opening of your POT for any dust or debris. If necessary, use a dry cloth to gently clean the connection point.

• Reposition the Beaker Sleeve: After cleaning the dishwasher or washing the beaker by hand, the sleeve around the beaker might have shifted slightly. Ensure the sleeve is fully seated on the flat lid or filter lid. There should be no gap between the sleeve and the corresponding member on the POT.

• Contact Customer Support: If the above solutions don't resolve the issue, contact NOIDS customer support using their contact form or email them at hello@noids.co for further assistance.